Key Performance Indicators include:
Develop, test, analyse, and maintain new CRM components in support of the achievement of business requirements using ZOHO enterprise CRM platform.
Successfully manage approved ZOHO CRM development projects from start to finish.
Administer the ZOHO CRM platform on a daily basis.
Create new and enhance existing components on the ZOHO platform using tools like Java & C#.
Embrace emerging CRM standards while promoting best practices.
Improve quality through application of TDD practices.
Maintain a high awareness of industry issues and trends, particularly concerning accessibility, usability, and emerging technologies.
Write technical software requirements as needed.
Evaluate other CRM developer code quality and provide input for performance evaluations.
Understand client short and long-term goals and recommending a solution.
Integrating designs, flows and processes.
Industrialize CRM solutions with DEVOPS.